Have you been asking yourself “how do I file a complaint against DCS in Arizona?” You’re not alone. DCS is a corrupt organization, just as the Arizona CPS was.

With that said, DCS offers a series of steps to address and resolve complaints or disagreements. So If you’ve been asking “How do I file a complaint against DCS in Arizona” they recommend you follow these steps taken directly from their website.

STEP 1:  ATTEMPT TO RESOLVE DISPUTES WITH THE DCS CHILD SAFETY SPECIALIST

Address your issue directly with the Child Safety Specialist.  We suggest you contact the assigned Specialist by phone and stay in control of your emotions while addressing the problem. There is no need to leave repeated messages. Please allow two working days for the Specialist to contact you. If you do not receive a response within two working days, submit a written communication by email or mail outlining your concerns. Keep a record of your calls and/or a copy of your written correspondence.

If step 1 fails, proceed to step 2

STEP 2:  ELEVATE YOUR CONCERN TO THE DCS SUPERVISOR

If your attempt to resolve your concerns with the case specialist fails, contact the DCS Supervisor. Follow the same process in attempting to speak with the supervisor.

If step 2 fails, proceed to step 3

STEP 3:  CONTACT THE DCS OMBUDSMAN’S OFFICE

The DCS Office of the Ombudsman assists parents and guardians who are involved with DCS, their families, and other interested parties when they are dissatisfied with services, actions or lack of actions or their treatment by DCS staff. The DCS Office of the Ombudsman will review your complaint and determine the type of response needed. Responses may include:

A Referral to the Appropriate DCS Staff

This occurs when it is determined that the problem can be readily resolved by speaking with the correct management staff

A Response by the DCS Office of the Ombudsman

This occurs when it is determined that the problem requires a review of the case record and contact with field staff on your behalf by the DCS Office of the Ombudsman staff to obtain a needed response or action. DCS Office of the Ombudsman staff can also assist by explaining the DCS process for investigations, dependency/court actions, providing information on policies, procedures, and statutory requirements, mediating disagreements between you and specific Department personnel, and assisting with the elimination of barriers to services.

A Client Grievance

This occurs when other conflict resolution methods have been unsuccessful and a more formal process is needed.  If this is determined to be the appropriate response, the DCS Office of the Ombudsman will provide you the Level I Client Grievance form and further explain the grievance process. A grievance ensures complaints are addressed at the lowest management level by those most familiar with the situation, provides for a face-to-face meeting with management staff, and requires specific response time frames with thorough documentation of the complaint and resolution process.

How Do I File A Complaint Against DCS in Arizona?

Finally, if you’re ready to file a complaint against Arizona DCS, you can click this link and you’ll be directed to the office of the Ombudsman. We wish you the best of luck in this endeavor. It will be a hard road ahead. However, we’re here to help you along the way.

Help Us Fight the Good Fight

Costs to document this historical government tragedy have been excessive. However, they are far from over. Our personal expenses to fight the powers that continue to victimize our children and their families have exceeded over $1,000,000. They continue to grow by the day. In order to save face, the state of Arizona continues to blame the victims of corruption. They do so at great damage to their reputations and credibility.

Any contribution you can make to aid our cause is most appreciated. You can make a donation to our Patreon using the link provided. Please help us fight Arizona CPS corruption and bring justice to the families and children who have suffered at their hands. Thank you for your continued support and contributions.

Sincerely,

Saving Grace Advocates

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